Basic Customer Service
Final Possible Award
IATA Certificate
Duration
6 Month
Tution Fee
Upon Request
NB : You can select maximun 3 courses per application - Add course selection
Courses Description :
Drive outstanding customer service with the winning combination of knowledge, skills, and attitude. Frontline airline customer service professionals, such as ticket reservation staff, check-in and gate agents, and cabin crew, work in one of the most dynamic industries. In this course, we will examine how the Internet, social media and new technologies are changing airline customer service. We will discuss several examples of how airlines are keeping up with these changes to meet customer needs and stay competitive.
Minumum Qualification :
